Online Bill Pay is Now Available
Wales Town has partnered with Xpress Bill Pay to provide secure, convenient online utility payments. The service is fully operational and ready to use.
Why Use Xpress Bill Pay?
Secure & Authorized
Authorized by Wales Town with industry-standard security. Your payment information is protected.
24/7 Access
Pay your bills anytime, from any device - computer, tablet, or smartphone.
Automatic Payments
Set up recurring payments so you're never late. You'll receive email reminders before each payment.
Payment History
View and download your complete payment history anytime from your account.
FAQ & First-Time Users
Get quick answers to common questions or follow a step-by-step guide for first-time users.
The Easiest Way to Pay Your Bill
Our new online payment option saves you time and gives you more flexibility in how you pay your bill.
If you have an internet connection and an email address, you can now pay your bill online. It's fast, it's easy, and you no longer have to write a check each month or find a stamp when it's time to send in your payment.
How It Works
We have partnered with Xpress Bill Pay, the premier provider for online payment systems.
When you sign up for online bill payment, you will get a secure password to access your personal account at xpressbillpay.com. Every month we'll send you a reminder email to let you know when your bill is online.
Then, log in through your web browser and view your bill. Select a payment type — credit card, debit card, or electronic funds transfer — enter the requested information, and you're done.
It's that easy, and it only takes you a few minutes.
How Online Payment Works
Create an Account
Sign up for a free Xpress Bill Pay account using your email address or mobile number. Create an account here. You can also checkout as a guest if you prefer.
Link Your Account
Connect your Wales Town utility account using your account number or billing information.
Pay Securely
Pay using credit card, debit card, or bank account. All payments are processed securely and authorized by Wales Town.
Set Up Auto-Pay
Optional: Enable automatic payments so you're never late. You'll receive email notifications before each payment.
Get Help & Support
Xpress Bill Pay Customer Support
Phone: 800-768-7295
Email: support@xpressbillpay.com
Support Hours:
Weekdays 6:00am - 6:00pm (Mountain Time)
Email support available 24/7
When contacting support, provide: Organization number 11205
Wales Town Office
For questions about your utility account, billing, or account setup:
Phone: (435) 436-9345
Email: office@walesutah.gov
Address:
150 N State
HC 13 Box 4274
Wales, Utah 84667
Office Hours:
Tuesdays: 10:00am to 6:00pm
Wednesdays: 9:00am to 1:00pm
Thursdays: 9:00am to 1:00pm
Alternative Payment Methods
In-Person Payment
If you prefer to pay in person, visit the Wales Town Office during regular business hours. Cash, check, and card payments are accepted.